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The office at 1500 Market Street in Center City is the placement coordination point — no treatment is provided there. The inpatient rehab programs we refer callers to sit in Bucks, Montgomery, Delaware, and Chester Counties, with additional options in South Jersey via the DRPA bridges. Below are the thirteen Philadelphia-area locations we serve, each with distance-and-transit context for reaching the placement office if needed.

Philadelphia Core

These are the in-city neighborhoods where most callers live. Placement advisors are familiar with the local drug landscape, SEPTA routes to the office, and the licensed programs most commonly selected by callers from each area. All five of these neighborhoods are within 8 miles of the Center City office.

River Wards

Kensington, Fishtown, Northern Liberties, and Port Richmond together form the River Wards — the cluster of neighborhoods carrying Philadelphia's heaviest overdose burden. The drug supply here is dominated by fentanyl adulterated with xylazine and increasingly medetomidine. Callers from River Wards neighborhoods should tell the placement advisor about adulterant exposure so we route to programs equipped to manage xylazine/medetomidine withdrawal alongside opioid detox.

Greater Philadelphia

Beyond the city limits, licensed inpatient programs cluster in Bucks, Montgomery, Delaware, and Chester Counties — where most Philadelphia-area callers actually receive residential care. South Jersey residents frequently cross the Delaware via the Ben Franklin or Walt Whitman Bridges (or PATCO rail) to access Pennsylvania programs and Act 106 coverage.

How Placement Works for Any of These Areas

The placement process is entirely over the phone. Call (215) 302-0133 — advisors answer 24/7. You do not need to visit the Center City office to be placed. On the first call, the advisor verifies your commercial PPO or HMO insurance coverage (free, no obligation), confirms which licensed inpatient programs in your preferred distance range are in-network and have beds available, and presents two to three options. You choose. Admission is coordinated directly with the program. Transportation is arranged between you and the program. Under Pennsylvania Act 106, fully-insured group plans issued in PA must cover at least 30 days of non-hospital residential rehab per year — and parity law often extends this to 60 or 90 days when medically necessary.

Frequently Asked Questions

Do I have to come to the Center City office?
No. The placement process is entirely by phone. The office at 1500 Market Street coordinates placement — it is not a treatment facility. Callers are admitted directly at the licensed program they select.
Which Philadelphia neighborhoods have the highest overdose rates?
The River Wards — Kensington, Fishtown, Bridesburg, and Port Richmond — consistently carry the city's highest per-capita overdose rates. Seventy-six percent of River Ward residents told Pew in 2025 that the opioid crisis negatively affects their neighborhood.
Can I choose a program outside Philadelphia?
Yes. Most Philadelphia-area callers select programs in Bucks, Montgomery, Delaware, or Chester Counties — all within an hour of the city. Some select programs further out for amenity, privacy, or specialized-care reasons.
Is Medicaid handled through this line?
Placement advisors here work with commercial PPO and HMO coverage. Philadelphia callers on other plans should call Community Behavioral Health at (888) 545-2600 or BHSI at (215) 546-1200.

Talk to a placement advisor now.

Call (215) 302-0133 for free insurance verification. No obligation. Advisors answer around the clock.